Is your AquaRite®, AquaTrol®, or Omni salt system presenting a cloudy pool, displaying puzzling indicator lights, or failing to produce enough chlorine?

This guide will walk you through the common causes of these issues and provide straightforward steps to get your system working correctly again.

Common Issues to Check First for AquaRite® & AquaTrol® Salt Chlorinators

It can take up to 48 hours for the salt system to refl ect the current salt level in the pool based on system memory.

Visually inspect the cell for build up on the plates and clean if necessary.

Dirty vs. Clean Salt Cell Examples

If the cell was clean in the previous step, hold down the DIAGNOSTICS button for 3 seconds to clear the light.

Cold water can cause false low salt readings.

Check the connections to ensure they are fully in place and contacts are free of corrosion.

Make sure the pump is running and the filter is clean. For AquaRite systems, check flow switch cable is plugged in and cable is intact.

FOR AQUARITE SYSTEMS ONLY: Make sure the box is set for the correct cell type (see owner’s manual for instructions).

Bring a water sample to The Pool Shoppe to verify the actual salt level in your pool water.

Does your pool water’s salt level match your salt machine display?

Bring a water sample to The Pool Shoppe for a check-up then verify the chart below with our test results.

Possible causes for little or no free chlorine residual:

  • System switch is not on AUTO
  • Desired Output % setting is too low
  • Filter pump time is too short (allow at least 8 hours for smaller pools, longer for larger pools)
  • When water temperature is warm or bather load is high, increase output % setting
  • Cell has reached its lifespan

Need a refresher?

The following AquaRite video will help you to configure and adjust the settings on your AquaRite:

This is an in-depth video on the Chlorinator Diagnostics screen from Omni Automation utilizing Salt Water Chlorination:

We hope this troubleshooting guide helps you get your AquaRite® or AquaTrol® system working perfectly again. If you’ve followed these steps and are still experiencing problems, the experts at The Pool Shoppe in Hamilton are here to assist. Bring in a water sample or contact our service team – we’re always happy to help you enjoy a clean and healthy pool!