In 1968 Bob Simpson started servicing pools and never looked back.
With his attention to customer service and selling only quality products, the reputation of The Pool Shoppe both from the service and retail standpoint, have allowed our company to grow and succeed.
This, however, could have only been accomplished with the dedication and support of many long-time, professional employees, with their passion for providing outstanding customer service and their consistent attention to detail.
Each segment of our company, retail, service and construction, is always looking to grow our family. The pride in workmanship shows through each and every finished project.
If this is the satisfaction you look for in your job, please apply online for seasonal/summer employment.
Employment Opportunities
Current openings:
Join our team in February 2025:
As a team member, your top priority is customer satisfaction. You will receive incoming calls and enquiries to our Service Department as well as qualify the caller’s service needs. You will work with our operating system to schedule and create an accurate work order for the crews you dispatch, data input service notes after the service is done and complete the payment process. You must be comfortable to converse with our Valued Service Customers with a pleasant disposition in a professional manner either on the telephone or in person. With training, you will learn to ask the probing questions and offer trouble-shooting advice to receive the information required to complete an accurate work order.
Join our team in March / April 2025:
Our service department is seeking mature, post-secondary students or equivalent to work starting April and working until the Labour Day weekend.
You may work in many areas of our service department at any given time. This will include pool openings or closings, above-ground pool construction, in-ground pool renovations, assisting with liner and safety cover installations or other duties as may be assigned.
You are self-motivated, follow instructions extremely well and possess a driver’s license with a clean driver’s abstract.
As a team member, your top priority is customer satisfaction. You will be responsible to work both independently and in a team environment reflective of our company’s professionalism as well as understand the seasonality of our business.
We are always interested to review our programs with experienced applicants currently working in the Industry. As well, we will consider applicants with different field experiences to join us in our exciting and fun Industry.
Your primary responsibility is to work alongside the construction renovation team with renovating and updating inground/onground pools. You will also be required to perform openings and closings of pools, aboveground construction, assist with liners and safety cover installations or other duties as you may be assigned to.
As a team member, your top priority is customer satisfaction. You will be responsible to work in a team environment reflecting our company’s professionalism as well as understand the seasonality of our business.
Our service department is seeking mature candidates to work from August until November.
You may work in many areas of our service department at any given time. This will include pool openings or closings, above-ground pool construction, in-ground pool renovations, assisting with liner and safety cover installations or other duties as may be assigned.
You are self-motivated, follow instructions extremely well and possess a driver’s license with a clean driver’s abstract.
We are always interested to review our programs with experienced applicants currently working in the Industry. As well, we will consider service-minded applicants with different \field experiences to join us in our exciting and fun Industry.
We service both swimming pool and spa equipment and always look to continually train and upgrade our Service Technicians to keep current with the Industry trends. Applicants for this position must possess a driver’s license with a clean driver’s abstract.
Keep checking this page for openings for the following positions:
As a team member, your top priority is customer satisfaction. You will handle the parts requirements of customers through counter service and sales and maintain a clean and well stocked parts display area. You must be able to lift up to 50lbs. You will assist the store, service and warehouse departments in performing labouring duties involving product assembly, cleaning, stocking and warehouse organization.
As a team member, your top priority is customer satisfaction. You are the first person that our customers will meet when they enter our store and you will have the opportunity to meet their needs through product education or water analysis. You are energetic, friendly and courteous with a passion for customer service. You can multi-task and communicate effectively with your fellow team members. You are aware of our customer’s valued time and handle transactions in a quick and professional manner.
As a Part Time Sales Team member, your top priority is customer satisfaction. You are passionate about our brand, our culture and our dedication to customer care. Referrals are one of your greatest compliments! You are energetic, friendly and courteous. You can multi-task and communicate effectively with your fellow team members and you are aware of our customer’s valued time and handle transactions in an organized and professional manner.
As a Full/Flex Time Sales Team member, your top priority is customer satisfaction. You are passionate about our brand, our culture and our dedication to customer care. Referrals are one of your greatest compliments! You are energetic, friendly and courteous. You can multi-task and communicate effectively with your fellow team members and you are aware of our customer’s valued time and handle transactions in an organized and professional manner.
Swimming Pool Service Technician
The Pool Shoppe is a family owned and operated business based in Hamilton since 1968. We are seeking an experienced pool service technician to join our growing team. The ideal candidate will provide the highest level of customer service and report to the service managers.
Job Responsibilities:
- Perform opening and closings of pools as a lead as well as assisting with training of crews
- Installation and plumbing of pumps, filters, heaters, chemical feeders and other pool equipment
- Have knowledge of automation panels understanding how to diagnose and program
- Installation of safety covers
- Understanding of chemistry and proper maintenance of pools and spas
- Complete scheduled service calls in an accurate and efficient manner
- Maintain a safe and organized service vehicle and its contents
- Complete all necessary paperwork and work orders neatly and accurately
Job Requirements:
- Candidate must have 2+ years of experience as a service technician
- Be neat and clean in appearance
- Physically fit and have the  ability to lift up to 100lbs
- Work in all various outdoor conditions
- Work well unsupervised and in a team environment
- Maintain a strong work ethic and have the willingness to learn
- Valid driver’s license with clean driver’s abstract
- Bondable
- Punctual and Reliable
- Willing and able to work 50+ hours/week (including Saturdays in peak months)
Please forward your resume and a cover letter.
OR apply through our website employment section (other positions may be available).
Only serious candidates will be considered.
Swimming Pool Liner Installer
The Pool Shoppe is a family owned and operated business based in Hamilton since 1968. We are seeking an experienced swimming pool liner installer to join our growing team. The ideal candidate will provide the highest level of customer service and professionalism and report to the service managers.
Job Responsibilities:
- Perform all related tasks with liner installations including measuring pools for new liners, repairing and/or installing new coping, concrete patch repairs to the pool bottoms, installation of liner, cut-ins and stair cuts as well as other pool liner related tasks
- Have knowledge and be comfortable with excavating in order to repair and/or install new lines, skimmers or returns fittings
- Ensure proper procedure is followed on how to close and winterize pools
- Perform the installation of safety covers
- Maintain a safe and clean work site
- Maintain a safe and organized service vehicle and its contents including tools and equipment
- Interact with customers with confidence in a professional manner
- Complete daily scheduled work in an efficient and timely manner
- Complete all necessary paperwork and work orders neatly and accurately
Job Requirements:
- Candidate must have 2+ years of experience with liner installations
- Be knowledgeable with hand and power tools as well as gas powered equipment
- Work well unsupervised as well as in a team environment
- Physically fit and have the ability to lift up to 100lbs
- Work in all various outdoor conditions
- Maintain a strong work ethic and have the willingness to learn
- Valid driver’s license with a clean driver’s abstract
- Bondable
- Willing and able to work 50+ hours/week (includes Saturdays in peak months)
- Punctual and reliable
Please forward your resume and a cover letter.
OR apply through our website employment section (other positions may be available).
Only serious candidates will be considered.
Inground / Onground Pool Renovation Technician
The Pool Shoppe is a family owned and operated business based in Hamilton since 1968. We are seeking energetic, hardworking individuals to join our growing construction team. The ideal candidate/s will report to the construction supervisor.
Job Responsibilities:
- Perform all related tasks towards in ground/on ground vinyl pool renovations including removal of pool liners, wheel and place concrete and gravel, plumbing, form decks, install coping, place and trowel concrete and grout bottom
- Ensure a clean, safe and secure work place and work site
- Interact with customers with confidence in a professional manner
- Complete all necessary paperwork and work orders neatly and accurately
- Ensure all trucks, tools and equipment are properly maintained
- Working alongside the crew, lead and assist each team member
Job Requirements:
- Candidate must have 2+ years of experience with construction (landscaping experience an asset)
- Be knowledgeable with hand and power tools as well as gas powered equipment
- Work well in a team environment
- Maintain a strong work ethic and have the willingness to learn
- Physically fit and have the ability to lift up to 100lbs
- Work in all various outdoor conditions
- Valid driver’s license with clean driver’s abstract
- Bondable
- Punctual and reliable
- Quick learner and easily adapts to any situation and takes instructions well
- Willing and able to work 44+ hours/week (including Saturdays in peak months)
Only serious candidates will be considered.